QUERIES: We have provided a comprehensive list of commonly asked questions and answers in our T+C and FAQ sections. Please check these sections to find the answer to your query. If you can not find the answer there, then please contact us.

We trade as a mail order company as well as over the web. Therefore the quickest and easiest way to contact us is by phone on  0191 2592528  during normal working hours Mon - Sat, to get an immediate response to your query.

Alternatively you can e mail us at: customerservices@startcycles.co.uk.
E mail queries will normally  be responded to within 48 hours. If your query is urgent or your e mail is not responded to after 48 hours, please telephone us on 0191 2592528.

We are based in the North East of England. Our trading address is:

Start Cycles
Unit 1C Admiral Business Park
Cramlington
Northumberland
NE23 1WG